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KFintech CRA

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About kfintech cra

The KFintech CRA is a back office for maintaining records, administration and customer service functions which is playing an important role to the successful operationalization of the NPS.
As per the circular ref no: PFRDA/2017/1/ CRA/1 dated January 3, 2017 KFintech was appointed as Central Recordkeeping Agency (CRA) for National Pension System (NPS). KFintech CRA is one of the Premier financial service organisation aims for satisfaction of customers by combining knowledge & technology to provide the best standard of services under NPS.


Issue Unique Permanent Retirement Account Number (PRAN) to each subscriber.


Maintains a database of all PRANs and records all the various transactions relating to subscriber such as contribution details, update details, investment details, withdrawal details etc.


Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Fund Managers, Annuity Service Providers, Trustee Bank, Nodal offices etc

Nps Overview

National Pension System (NPS) is a retirement benefits scheme introduced by the Government of India to facilitate a regular income post retirement to all the subscribers. PFRDA (Pension Fund Regulatory and Development Authority) is the governing body for NPS.

NPS contributions are invested amongst four asset classes as per the choice of the subscriber. The four asset classes are as follows


Asset Class E represents equities or stocks.


Asset Class C represents Corporate Bonds.


Asset Class G represents Central and State Government Bonds.


Asset Class A represents alternative assets such as Real Estate Investment Trusts (REITs) and Infrastructure Investment Trusts (InVITs).

NPS account is flexible and the subscriber can pick their own asset allocation (Active Choice) or allow NPS fund manager to allocate as per the subscriber’s age and risk appetite (Auto choice). In addition to the asset allocation, the subscriber also has to choose the fund manager (PFM) from the list of seven PFMs (click here for list) authorized NPS fund managers. The returns of the NPS are not fixed but are linked to the market returns (click here for NPS returns).

Procedure for enrolling NPS

The Subscriber have to submit a duly filled application in form CSRF 1, along with KYC documents, bank account details, initial contribution (Rs.500 for Tier I account & Rs.1000/- for Tier II account) and the NCIS contribution slip, to the nodal office, i.e., any POP-SP.


The subscriber can apply online for registration using either his/her Aadhaar number or PAN +KYC verification.


For the offline procedure the forms can be obtained from the following link or can be collected from the POP-SP.

Nps Architecture

Nps Architecture Nps Architecture

Nps Intermediaries

PFRDA - Pension Fund Regulatory & Development Authority for NPS

The Pension Fund Regulatory & Development Authority Act was passed on 19th September, 2013 and the same was notified on 1st February, 2014. PFRDA is regulating NPS, subscribed by employees of Govt. of India, State Governments and by employees of private institutions/organizations & unorganized sectors.

Nodal Office

This comprises of :

  • iconCentral Government
  • iconState Government
  • iconPoint of Presence
  • iconCorporates
  • iconAggregators

They are the main interface for subscribers which help with receiving applications for registration / changes in details / withdrawals from subscribers, verification and forwarding of the same to CRA for processing. All contributions received from subscribers and upload of contribution details along with deposit of funds (contributions) with Trustee Bank and reconciliation thereof with the details uploaded take place in the CRA system.

Trustee Bank

Trustee Bank is an intermediary responsible for the day-to-day flow of funds and banking facilities in accordance with the guidelines/ directions issued by the Authority under NPS. It receives NPS funds from all Nodal Offices and transfers the same to the Pension Funds / Annuity Service Providers/other intermediaries as per the operational guidelines. Axis Bank has been appointed by PFRDA to function as Trustee Bank’.


Stock Holding Corporation of India Ltd. (SCHIL) has been appointed by PFRDA to function as “The Custodian and Depository Participant” to NPS Trust and to provide custodial services for securities in physical form and Depository Participant services for securities in Demat mode.

Pension fund manager

An NPS Subscriber is required to choose the Pension Fund Manager (PFM) as well as scheme preference while registering in CRA system under NPS. In NPS, there are multiple PFMs, Investment options (Auto or Active) and four Asset Classes i.e. Equity, Corporate debt, Government Bonds and Alternative Investment Funds.

  1. • Aditya Birla Sunlife Pension Management Limited
  2. • HDFC Pension Management Company Limited
  3. • ICICI Prudential Pension Funds Management Company Limited
  4. • Kotak Mahindra Pension Fund Limited
  5. • LIC Pension Fund Limited
  6. • SBI Pension Funds Private Limited
  7. • UTI Retirement solutions Limited
Annuity Service provider (ASPs)

Below Annuity Service Providers (ASPs) are registered under NPS :

  1. • Aditya Birla SunLife Insurance Company Limited
  2. • Bajaj Allianz Life Insurance Company Limited
  3. • Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited
  4. • Edelweiss Tokio Life Insurance Company Limited
  5. • HDFC Life Insurance Company Limited
  6. • ICICI Prudential Life Insurance Company Limited
  7. • IndiaFirst Life Insurance Company Limited
  8. • Kotak Mahindra Life Insurance Company Limited
  9. • Life Insurance Corporation of India
  10. • Max Life Insurance Company Limited
  11. • PNB Metlife India Insurance Company Limited
  12. • SBI Life Insurance Company Limited
  13. • Star Union Dai-ichi Life Insurance Company Limited
  14. • Tata Aig Life Insurance Company Limited

  15. Their functions are providing Annuity/Pension which are described as follows
  16. • Receipt of funds from Trustee Bank and instructions from CRA, for investment in annuity for subscribers, on withdrawal
  17. • Maintaining annuity scheme with the subscribers thereafter (monthly payouts, queries etc)
  18. • Please click here to view the indicative pension (annuity) amount subscriber can receive.
  19. Aditya Birla SunLife Insurance Co. Ltd.
  20. ASP Name:Aditya Birla SunLife Insurance Co. Ltd.
  21. Address 16th Floor, One World Centre Tower 1,
  22. Jupiter Mill Compound, 841 Senpati Bapat Marg,
  23. Elphiston, Mumbai - 400013
  24. Contact Details: Shailendra Kothavale,2261881044,9892068898
  25. Sachin Patwardhan,2261881044,9769440054
  26. Email:shailendra.kothavale@adityabirlacapital.com, sachin.patwardhan@adityabirlacapital.com
  27. Bajaj Allianz Life Insurance Co. Ltd.
  28. ASP Name:Bajaj Allianz Life Insurance Co. Ltd.
  29. Address Bajaj Allianz House, Airport Road,
  30. Yerawada, Pune,
  31. Maharashtra, PIN Code- 411006
  32. Contact Details: Anil Verma, 02066026789
  33. Email:Anil.Verma@bajajallianz.co.in
  34. Canara HSBC Oriental Bank of Commerce Life Insurance Co. Ltd.
  35. ASP Name:Canara HSBC Oriental Bank of Commerce Life Insurance Co. Ltd.
  36. Address CANARA HSBC Oriental Bank of Commerce Life Insurance Company Limited,
  37. Orchid Business Park, 2nd Floor, Sector -48, Sohna Road,
  38. Gurugram, 122 018, Haryana
  39. Contact Details: Vikas Gupta, 0124-4535500
  40. Email:Compliance@canarahsbclife.in
  41. Edelweiss Tokio Life Insurance Co. Ltd.
  42. ASP Name:Edelweiss Tokio Life Insurance Co. Ltd.
  43. Address 4th Floor, Tower 3, Wing B,
  44. Kohinoor City, Kirol Road, Kurla (W),
  45. Mumbai, Maharashtra, India, 400070
  46. Contact Details: Benu Singhal(Senior Manager), 9584055786
  47. Email:benu.singhal@edelweisstokio.in
  48. HDFC Life Insurance Co. Ltd​
  49. ASP Name: HDFC Life Insurance Co. Ltd
  50. Address: HDFC Life, 11th Floor, Lodha Excelus, Apollo Mill Compounds,
  51. N M Joshi Marg, Mahalakshmi, Mumbai - 400011.
  52. Contact Details: Sanjay Bamrara (Delhi, UP, Uttarakhand, Jammu & Kashmir) ,9919993399
  53. Swapnil Asalekar (West),9004938387
  54. Muneesh Singh (Himachal, Rajasthan, Punjab, Haryana) ,9602333444
  55. Saurabh Chaturvedi (South & East) ,9742799111
  56. Email: npsannuity@hdfclife.com​
  57. Please click here to view the Location-wise ASP official details
  58. ICICI Prudential Life Insurance Co. Ltd ​
  59. ASP Name: ICICI Prudential Life Insurance Co. Ltd
  60. Address: ICICI Prudential Life Insurance Company,
  61. ICICI Prulife Towers, 1089 Appasaheb Marathe Marg,
  62. Prabhadevi, Mumbai- 400025
  63. Contact Details: North Zone : Mohit Vats, 9910643310
  64. West Zone : Abhimanyu Patil, 7875518916
  65. South Zone : Paawan Dayaramani, 8827824160
  66. East Zone : Mukesh Kumar, 9999078665
  67. Central Zone : Vishal Pradhan, 022-62955609
  68. Email: mukesh.kr@iciciprulife.com, abhimanyu.patil@iciciprulife.com, 1.mohit@iciciprulife.com,
  69. paawan.dayaramani@iciciprulife.com, npsannuity@iciciprulife.com
  70. Please click here to view the Location-wise ASP official details
  71. IndiaFirst Life Insurance Co. Ltd.
  72. ASP Name:IndiaFirst Life Insurance Co. Ltd.
  73. Address 12th and 13th Floor, North [C] wing, Tower 4,
  74. Nesco IT Park, Nesco Center, Western Express Highway,
  75. Goregaon (East), Mumbai – 400063
  76. Contact Details: Maneesh Mishra, 022-68570552
  77. Email:maneesh.mishra@indiafirstlife.com
  78. Please click here to view the Location-wise ASP official details
  79. Kotak Mahindra Life Insurance Co. Ltd.
  80. ASP Name:Kotak Mahindra Life Insurance Co. Ltd.
  81. Address Kotak Life Insurance Limited , 7th Floor, Zone 1,
  82. Kotak Infinity Tower 21, Off Western Express Highway ,
  83. Malad (East), Mumbai 400097
  84. Contact Details: Toll Free No. : 1800 209 8800
  85. Deepak Gupta – 022-66057369
  86. Trupti Boraste – 022-66057514
  87. Email:kli.nps@kotak.com, trupti.boraste@kotak.com, gupta.deepak@kotak.com,
  88. Please click here to view the Location-wise ASP official details
  89. Life Insurance Corporation of India
  90. ASP Name: Life Insurance Corporation of India
  91. Address: LIC of India, Central Office, Distance Marketing Centre,
  92. New India Building, Ground floor, Santa Cruz (W) Mumbai 400054;
  93. Ph. 022-26139094, 022-26117044.
  94. Contact Details: Sri. Biswajit Das, Dy.Secretary (Direct Marketing), Phone: 022-26139094, 022-678192806
  95. Email: online_dm@licindia.com
  96. Please click here to view the Location-wise ASP official details
  97. Max Life Insurance Co. Ltd.
  98. ASP Name:Max Life Insurance Co. Ltd.
  99. Address 3rd, 11th, 12th Floor DLF Square Building,
  100. Jacaranda Marg, DLF Phase - 2,
  101. Gurgaon, Haryana 122002
  102. Contact Details: Karan Mehra - 0124-4121500
  103. Email:nps.annuity@maxlifeinsurance.com
  104. Please click here to view the Location-wise ASP official details
  105. PNB Metlife India Insurance Co. Ltd.
  106. ASP Name:PNB Metlife India Insurance Co. Ltd.
  107. Address 1st Floor Techniplex - 1,
  108. Techniplex Complex, Off Veer Savarkar Flyover,
  109. Goregaon West. Mumbai 400062
  110. Contact Details: Krishnendu Bhunia
  111. Email:india_nps.annuity@pnbmetlife.com
  112. SBI Life Insurance Co. Ltd​
  113. ASP Name: SBI Life Insurance Co. Ltd (Hindi)
  114. Address: SBI Life Insurance Co Ltd, New Business Department,
  115. Central Processing Centre, Seawoods Grand Central, Tower 2,
  116. 8th Level, Plot No. R-1, Sector 40, Seawoods,
  117. Nerul Node, Navi Mumbai - 400 706.
  118. Contact Details: 1800 22 5354
  119. Email: online.cell@sbilife.co.in​
  120. Please click here to view the Location-wise ASP official details
  121. Star Union Dai-ichi Life Insurance Co. Ltd
  122. ASP Name:Star Union Dai-ichi Life Insurance Co. Ltd
  123. Address Star Union Dai-ichi Life Ins. Co Ltd, Raghuleela Arcade,
  124. 11th Floor, IT Park,Sector 30A, Vashi,
  125. Navi Mumbai - 400703, # 022 3954 6300, Toll Free No:1800 200 8833
  126. Contact Details: Ms. Debasmita Guru (Manager) Ph - 022-39472807
  127. Ms. Shabana Shaikh (Senior Manager) Ph - 022-39546246
  128. Email:debasmita.guru@sudlife.in, shabana.shaikh@sudlife.in
  129. Please click here to view the Location-wise ASP official details
  130. Tata Aig Life Insurance Co. Ltd.
  131. ASP Name:Tata AIG Life Insurance Co. Ltd.
  132. Address 14th floor, Tower A, Peninsula business park,
  133. sanapati bapat marg, lower parel,
  134. Mumbai 40013
  135. Contact Details: K.Jaswanth Reddy, 8879872991
  136. Email:kethireddy.JashwanthReddy@tataaia.com
central recordkeeping agency

  1. CRA functions include registration and interface with all intermediaries and recording all transactions as provided below:
  2. • Registration of Nodal Offices and Subscribers
  3. • Running settlement on upload of contribution details by Nodal Offices and funds receipt confirmation by Trustee Banks.
  4. • Settlement instructions to Trustee Banks to transfer funds to PFMs.
  5. • Processing change requests / withdrawals
  6. • Instructions to Trustee Banks/PFMs/ASPs on withdrawal
  7. • Providing interface to subscribers for checking status of applications/grievances etc. and providing SoT to the subscribers.

NPS Trust

Oversight and regulation of TB, PFMs and Custodian

The National Pension System Trust was established by PFRDA on 27th February, 2008 with the execution of the NPS Trust Deed. The NPS Trust has been set up and constituted for taking care of the assets and funds under the National Pension System (NPS) in the interest of the beneficiaries (subscribers). Individual NPS subscribers shall be the beneficiaries of the NPS Trust. The NPS funds are managed by the Board of Trustees to realize and fulfill the objectives of the NPS Trust in the exclusive interest of the Subscribers.

Retirement Advisor

“Retirement adviser” means any person being an individual, registered partnership firm, body corporate, or any registered trust or society, who desires to engage in the activity of providing advice on National Pension System or other pension scheme regulated by PFRDA to prospects/subscribers or other persons or group of persons and is registered as such under PFRDA (Retirement Adviser) Regulations, 2016.

​Retirement advisers registered under NPS:

For online registration as Retirement Advisers under National Pension System (NPS) Click here

​For more details on Online Retirement Adviser registration, please visit our FAQ section.