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NPS KFintech - About KFintech CRA

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About kfintech cra

The KFintech CRA is a back office for maintaining records, administration and customer service functions which is playing an important role to the successful operationalization of the NPS.
As per the circular ref no: PFRDA/2017/1/ CRA/1 dated January 3, 2017 KFintech was appointed as Central Recordkeeping Agency (CRA) for National Pension System (NPS). KFintech CRA is one of the Premier financial service organisation aims for satisfaction of customers by combining knowledge & technology to provide the best standard of services under NPS.

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Issue Unique Permanent Retirement Account Number (PRAN) to each subscriber.

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Maintains a database of all PRANs and records all the various transactions relating to subscriber such as contribution details, update details, investment details, withdrawal details etc.

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Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Fund Managers, Annuity Service Providers, Trustee Bank, Nodal offices etc

Nps Overview

National Pension System (NPS) is a retirement benefits scheme introduced by the Government of India to facilitate a regular income post retirement to all the subscribers. PFRDA (Pension Fund Regulatory and Development Authority) is the governing body for NPS.

NPS contributions are invested amongst four asset classes as per the choice of the subscriber. The four asset classes are as follows

E

Asset Class E represents equities or stocks.

C

Asset Class C represents Corporate Bonds.

G

Asset Class G represents Central and State Government Bonds.

A

Asset Class A represents alternative assets such as Real Estate Investment Trusts (REITs) and Infrastructure Investment Trusts (InVITs).

NPS account is flexible and the subscriber can pick their own asset allocation (Active Choice) or allow NPS fund manager to allocate as per the subscriber’s age and risk appetite (Auto choice). In addition to the asset allocation, the subscriber also has to choose the fund manager (PFM) from the list of seven PFMs (click here for list) authorized NPS fund managers. The returns of the NPS are not fixed but are linked to the market returns (click here for NPS returns).

Service Catalogue

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POP

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Corporates

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State Government

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State Autonomous Bodies

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Central Government

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Central Autonomous Bodies

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Subscribers

Procedure for enrolling NPS

The Subscriber have to submit a duly filled application in form CSRF 1, along with KYC documents, bank account details, initial contribution (Rs.500 for Tier I account & Rs.1000/- for Tier II account) and the NCIS contribution slip, to the nodal office, i.e., any POP-SP.

Online
Method

The subscriber can apply online for registration using either his/her Aadhaar number or PAN +KYC verification.

Offline
Method

For the offline procedure the forms can be obtained from the following link or can be collected from the POP-SP.

Nps Architecture

Nps Architecture Nps Architecture

Nps Intermediaries

icon Regulatorarrow icon Nodal Officearrow icon Trustee Bankarrow icon Custodianarrow icon Pension Fund Managerarrow icon Annuity Service Providerarrow icon Central Recordkeeping Agencyarrow icon NPS Trustarrow icon Retirement Advisorarrow
PFRDA - Pension Fund Regulatory & Development Authority for NPS

The Pension Fund Regulatory & Development Authority Act was passed on 19th September, 2013 and the same was notified on 1st February, 2014. PFRDA is regulating NPS, subscribed by employees of Govt. of India, State Governments and by employees of private institutions/organizations & unorganized sectors.

Nodal Office

This comprises of :

  • iconCentral Government
  • iconState Government
  • iconPoint of Presence
  • iconCorporates
  • iconAggregators

They are the main interface for subscribers which help with receiving applications for registration / changes in details / withdrawals from subscribers, verification and forwarding of the same to CRA for processing. All contributions received from subscribers and upload of contribution details along with deposit of funds (contributions) with Trustee Bank and reconciliation thereof with the details uploaded take place in the CRA system.

Trustee Bank

Trustee Bank is an intermediary responsible for the day-to-day flow of funds and banking facilities in accordance with the guidelines/ directions issued by the Authority under NPS. It receives NPS funds from all Nodal Offices and transfers the same to the Pension Funds / Annuity Service Providers/other intermediaries as per the operational guidelines. Axis Bank has been appointed by PFRDA to function as Trustee Bank’.

Custodian

Stock Holding Corporation of India Ltd. (SCHIL) has been appointed by PFRDA to function as “The Custodian and Depository Participant” to NPS Trust and to provide custodial services for securities in physical form and Depository Participant services for securities in Demat mode.

Pension fund manager

An NPS Subscriber is required to choose the Pension Fund Manager (PFM) as well as scheme preference while registering in CRA system under NPS. In NPS, there are multiple PFMs, Investment options (Auto or Active) and four Asset Classes i.e. Equity, Corporate debt, Government Bonds and Alternative Investment Funds.

  • icon Aditya Birla Sunlife Pension Management Limited
  • icon HDFC Pension Management Company Limited
  • icon ICICI Prudential Pension Funds Management Company Limited
  • icon Kotak Mahindra Pension Fund Limited
  • icon LIC Pension Fund Limited
  • icon SBI Pension Funds Private Limited
  • icon UTI Retirement solutions Limited
Annuity Service provider (ASPs)

Below Annuity Service Providers (ASPs) are registered under NPS :

  • icon Aditya Birla SunLife Insurance Company Limited
  • icon Bajaj Allianz Life Insurance Company Limited
  • icon Canara HSBC Life Insurance Company Limited
  • icon Edelweiss Tokio Life Insurance Company Limited
  • icon HDFC Life Insurance Company Limited
  • icon ICICI Prudential Life Insurance Company Limited
  • icon IndiaFirst Life Insurance Company Limited
  • icon Kotak Mahindra Life Insurance Company Limited
  • icon Life Insurance Corporation of India
  • icon Max Life Insurance Company Limited
  • icon PNB Metlife India Insurance Company Limited
  • icon SBI Life Insurance Company Limited
  • icon Star Union Dai-ichi Life Insurance Company Limited
  • icon Shriram Life Insurance Company Limited
  • icon Tata AIA Life Insurance Company Limited

  • Their functions are providing Annuity/Pension which are described as follows
  • icon Receipt of funds from Trustee Bank and instructions from CRA, for investment in annuity for subscribers, on withdrawal
  • icon Maintaining annuity scheme with the subscribers thereafter (monthly payouts, queries etc)
  • icon Please click here to view the indicative pension (annuity) amount subscriber can receive.
    • Aditya Birla SunLife Insurance Co. Ltd.
  • ASP Name:Aditya Birla SunLife Insurance Co. Ltd.
  • Address 16th Floor, One World Centre Tower 1,
  • Jupiter Mill Compound, 841 Senpati Bapat Marg,
  • Elphiston, Mumbai - 400013
  • Contact Details: Shailendra Kothavale,2261881044,9892068898
  • Sachin Patwardhan,2261881044,9769440054
  • Email:shailendra.kothavale@adityabirlacapital.com, sachin.patwardhan@adityabirlacapital.com
    • Bajaj Allianz Life Insurance Co. Ltd.
  • ASP Name:Bajaj Allianz Life Insurance Co. Ltd.
  • Address Bajaj Allianz House, Airport Road,
  • Yerawada, Pune,
  • Maharashtra, PIN Code- 411006
  • Contact Details: Anil Verma, 02066026789
  • Email:Anil.Verma@bajajallianz.co.in
  • Please click here to view the Location-wise ASP official details
    • Canara HSBC Life Insurance Co. Ltd.
  • ASP Name:Canara HSBC Life Insurance Co. Ltd.
  • Address CANARA HSBC Life Insurance Company Limited,
  • Orchid Business Park, 2nd Floor, Sector -48, Sohna Road,
  • Gurugram, 122 018, Haryana
  • Contact Details: Vikas Gupta, 0124-4535500
  • Email:Compliance@canarahsbclife.in
    • Edelweiss Tokio Life Insurance Co. Ltd.
  • ASP Name:Edelweiss Tokio Life Insurance Co. Ltd.
  • Address 4th Floor, Tower 3, Wing B,
  • Kohinoor City, Kirol Road, Kurla (W),
  • Mumbai, Maharashtra, India, 400070
  • Contact Details: Benu Singhal(Senior Manager), 9584055786
  • Email:benu.singhal@edelweisstokio.in
    • HDFC Life Insurance Co. Ltd​
  • ASP Name: HDFC Life Insurance Co. Ltd
  • Address: HDFC Life, 11th Floor, Lodha Excelus, Apollo Mill Compounds,
  • N M Joshi Marg, Mahalakshmi, Mumbai - 400011.
  • Customer Service Helpline: 022-41667878
  • TIMING : 10 AM TO 7PM (MONDAY - SATURDAY)
  • Email: npsannuity@hdfclife.com​
  • Please click here to view the Location-wise ASP official details
    • ICICI Prudential Life Insurance Co. Ltd ​
  • ASP Name: ICICI Prudential Life Insurance Co. Ltd
  • Address: ICICI Prudential Life Insurance Company,
  • ICICI Prulife Towers, 1089 Appasaheb Marathe Marg,
  • Prabhadevi, Mumbai- 400025
  • Contact Details: North Zone : Mohit Vats, 9910643310
  • West Zone : Abhimanyu Patil, 7875518916
  • South Zone : Paawan Dayaramani, 8827824160
  • East Zone : Mukesh Kumar, 9999078665
  • Central Zone : Vishal Pradhan, 022-62955609
  • Email: mukesh.kr@iciciprulife.com, abhimanyu.patil@iciciprulife.com, 1.mohit@iciciprulife.com,
  • paawan.dayaramani@iciciprulife.com, npsannuity@iciciprulife.com
  • Please click here to view the Location-wise ASP official details
    • IndiaFirst Life Insurance Co. Ltd.
  • ASP Name:IndiaFirst Life Insurance Co. Ltd.
  • Address 12th and 13th Floor, North [C] wing, Tower 4,
  • Nesco IT Park, Nesco Center, Western Express Highway,
  • Goregaon (East), Mumbai – 400063
  • Contact Details: Maneesh Mishra, 022-68570552
  • Email:maneesh.mishra@indiafirstlife.com
  • Please click here to view the Location-wise ASP official details
    • Kotak Mahindra Life Insurance Co. Ltd.
  • ASP Name:Kotak Mahindra Life Insurance Co. Ltd.
  • Address Kotak Life Insurance Limited , 7th Floor, Zone 1,
  • Kotak Infinity Tower 21, Off Western Express Highway ,
  • Malad (East), Mumbai 400097
  • Contact Details: Toll Free No. : 1800 209 8800
  • Deepak Gupta – 9769475771
  • Trupti Boraste – 8655989288
  • Email:kli.nps@kotak.com, trupti.boraste@kotak.com, gupta.deepak@kotak.com,
  • Please click here to view the Location-wise ASP official details
    • Life Insurance Corporation of India
  • ASP Name: Life Insurance Corporation of India
  • Address: Life Insurance Corporation of India, Digital Marketing Department,
  • LIC-Digital Building (6th Floor), Plot no.C-10, 'G' Block,Bandra-Kurla Complex,
  • Bandra (East),Mumbai – 400 051 (Maharashtra)
  • Please click here to view the Location-wise ASP official details
  • Contact Details: 1.Sh. Dheeraj Yadav,Phone:022-69375010
  • 2. Mr.BHARAT KUMAR GUPTA ,Phone:022-69375011
  • 3. Mr.PRAMOD MORE ,Phone:022-69375035
  • 4. Mr.SURAJ CHARBHE ,Phone:022-69375034
  • 5. Mr.DEEPAK KUMAR ,Phone:022-69375015
  • E-mail:licnps@licindia.com
  • Call Centre Number:022-68276827
  • Helpdesk Number:022-68276827
  • Escalations (if any):
  • 1. Mr. Mahesh Chandra Bharati, Secretary (Digital Marketing),Compliance Officer-1,
  • Email: mc.bharati@licindia.com
  • Phone:022-69375005
  • 2. Mr. Nitin Kumar, Secretary (Digital Marketing),Senior Official, Compliance Officer-2,
  • Email: nitin.kumar@licindia.com
  • Phone:022-69375004
    • Max Life Insurance Co. Ltd.
  • ASP Name:Max Life Insurance Co. Ltd.
  • Address 3rd, 11th, 12th Floor DLF Square Building,
  • Jacaranda Marg, DLF Phase - 2,
  • Gurgaon, Haryana 122002
  • Contact Details: Karan Mehra - 0124-4121500
  • Email:nps.annuity@maxlifeinsurance.com
  • Please click here to view the Location-wise ASP official details
    • PNB Metlife India Insurance Co. Ltd.
  • ASP Name:PNB Metlife India Insurance Co. Ltd.
  • Address 1st Floor Techniplex - 1,
  • Techniplex Complex, Off Veer Savarkar Flyover,
  • Goregaon West. Mumbai 400062
  • Contact Details: Krishnendu Bhunia
  • Email:india_nps.annuity@pnbmetlife.com
    • SBI Life Insurance Co. Ltd​
  • ASP Name: SBI Life Insurance Co. Ltd
  • Address: SBI Life Insurance Co Ltd, 7th Floor Natraj,
  • M.V. Road, Junction, Western Express Highway,
  • Andheri East, Mumbai,Maharashtra 400069.
  • Contact Details: Mr.Shrihari Chavan (Manager-NPS) | Tel No: 022-61910409 |
  • Email: npsannuity@sbilife.co.in
  • Mr.Gajanan Mandke (AVP-NPS) | Tel No: 022-61910388 |
  • Email: gajanan.mandke@sbilife.co.in
  • Please click here to view the Location-wise ASP official details
    • Shriram Life Insurance Co. Ltd​
  • ASP Name: SHRIRAM LIFE INSURANCE CO. LTD
  • Address: Ramky Selenium, Plot No: 31 & 32,
  • Beside Andhra Bank Training Centre,
  • Financial District, Gachibowli,
  • Hyderabad - 500 032.
  • Contact Details:Mr. Bireswar Chatterjee | (M) 7093700870 |
  • Email: care.annuity@shriramlife.in​
    • Star Union Dai-ichi Life Insurance Co. Ltd
  • ASP Name:Star Union Dai-ichi Life Insurance Co. Ltd
  • Address Star Union Dai-ichi Life Ins. Co Ltd, Raghuleela Arcade,
  • 11th Floor, IT Park,Sector 30A, Vashi,
  • Navi Mumbai - 400703, # 022 3954 6300, Toll Free No:1800 200 8833
  • Contact Details: Ms. Debasmita Guru (Manager) Ph - 022-39472807
  • Ms. Shabana Shaikh (Senior Manager) Ph - 022-39546246
  • Email:debasmita.guru@sudlife.in, shabana.shaikh@sudlife.in
  • Please click here to view the Location-wise ASP official details
    • Tata AIA Life Insurance Co. Ltd.
  • ASP Name:Tata AIA Life Insurance Co. Ltd.
  • Address 14th floor, Tower A, Peninsula business park,
  • sanapati bapat marg, lower parel,
  • Mumbai 40013
  • Contact Details: Mr. Mahesh Wahatule, 9922076111
  • TATA AIA customer helpline number – 022 41522060
  • Email:NPS@tataaia.com
  • Preet Agarwal (North & East) – 8687711011
  • Mahesh Wahatule (West & South) – 9922076111
central recordkeeping agency

  • iconCRA functions include registration and interface with all intermediaries and recording all transactions as provided below:
  • iconRegistration of Nodal Offices and Subscribers
  • iconRunning settlement on upload of contribution details by Nodal Offices and funds receipt confirmation by Trustee Banks.
  • iconSettlement instructions to Trustee Banks to transfer funds to PFMs.
  • iconProcessing change requests / withdrawals
  • iconInstructions to Trustee Banks/PFMs/ASPs on withdrawal
  • iconProviding interface to subscribers for checking status of applications/grievances etc. and providing SoT to the subscribers.

NPS Trust

Oversight and regulation of TB, PFMs and Custodian

The National Pension System Trust was established by PFRDA on 27th February, 2008 with the execution of the NPS Trust Deed. The NPS Trust has been set up and constituted for taking care of the assets and funds under the National Pension System (NPS) in the interest of the beneficiaries (subscribers). Individual NPS subscribers shall be the beneficiaries of the NPS Trust. The NPS funds are managed by the Board of Trustees to realize and fulfill the objectives of the NPS Trust in the exclusive interest of the Subscribers.

Retirement Advisor

“Retirement adviser” means any person being an individual, registered partnership firm, body corporate, or any registered trust or society, who desires to engage in the activity of providing advice on National Pension System or other pension scheme regulated by PFRDA to prospects/subscribers or other persons or group of persons and is registered as such under PFRDA (Retirement Adviser) Regulations, 2016.

​Retirement advisers registered under NPS:

iconDetails of Individual RA iconDetails of RA other than Individual iconRA whose registration has been cancelled or de-registered

For online registration as Retirement Advisers under National Pension System (NPS) Click here

​For more details on Online Retirement Adviser registration, please visit our FAQ section.

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